1.1. These General Terms and Conditions (the "Terms") govern the rights and obligations between the provider of the WrapForge™ software (the "Provider") and the end user (the "User") in connection with the use of the software and related services.
1.2. The Provider is: Draftex s.r.o., registered office at Pod Juhom 7666, Trenčín, 911 01, Slovakia, Company ID: 55192858, Tax ID: 2121932857, VAT ID: SK2121932857, registered in the Commercial Register of the District Court Trenčín, section: Sro, insert No. 44884/R. Contact: e-mail: info@draftex.sk, phone: +421 911 999 332.
1.3. "Software" means the WrapForge™ application including the 3D scan editing station, surface flattening (unwrapping) computation, material strain map, 2D pattern editing tools, automatic nesting of parts on the sheet and export functions (DXF, SVG, print-ready PDF).
1.4. By installing the Software, activating it with a licence key or using it, the User unreservedly accepts these Terms.
2.1. The Provider grants the User a non-exclusive, non-transferable licence to use the Software for the User's own commercial or non-commercial purposes.
2.2. The licence is tied to a licence key. Each key defines the maximum number of computers on which the Software may be installed and the maximum number of computers on which it may be used at the same time. These numbers are stated in the order and in the e-mail delivering the licence key.
2.3. The licence key is confidential. The User must not publish, share or sell it to any third party. The User is responsible for all activations performed with their key.
2.4. The licence term (perpetual or time-limited) is stated in the order and in the accompanying e-mail.
2.5. The commercial terms of a particular purchase — in particular price, payment and delivery — are agreed in the order and the invoice; these Terms do not govern them.
3.1. The Software requires activation on the Provider's licence server and an internet connection. Without successful activation, the Software will not function.
3.2. During activation and while running, the Software sends to the licence server: a technical fingerprint of the computer (a one-way hash of hardware identifiers), the computer name, the operating system designation, the Software version, the licence key and the connection IP address. This data is used solely to verify the licence, to enforce the number of concurrent users and for technical support.
3.3. The Software DOES NOT send the Provider any 3D scans, designs, cutting patterns, artwork or other working data of the User. Such data remains exclusively on the User's computer.
3.4. In the event of a short-term connection outage the Software allows work to continue for a limited period. After it expires the tools are locked, while saving work in progress always remains possible.
3.5. If a licence seat is occupied by another computer, the Software allows that seat to be taken over. The computer losing the seat is notified and given time to save its work.
3.6. The User may at any time request that a computer be unregistered (for example when replacing a device) at podpora@draftex.sk.
4.1. The User must not:
a) decompile, reverse engineer, disassemble or otherwise attempt to obtain the source code of the Software;
b) remove, circumvent or interfere with the licence protection and activation mechanism;
c) use the Software on more computers at the same time than the licence permits;
d) redistribute, rent, lend or provide the Software as a service to third parties;
e) remove authorship or trademark notices.
4.2. A breach of clause 4.1 constitutes a material breach of these Terms.
5.1. Surface flattening is a numerical computation that produces an approximate result. Its accuracy depends on the quality of the 3D scan, the shape of the part, the selected material and the settings. The Software is provided "AS IS".
5.2. Before cutting material, the User is obliged to check the dimensions and shape of the pattern — in particular for highly curved parts where the strain map indicates high values.
5.3. The Provider is not liable for wasted material, lost time, lost profit, damage to equipment or any other direct or indirect damage arising from the use of the Software, from the inaccuracy of the computation, from a defect in the Software, from a faulty 3D scan or from a fault of the cutting device.
5.4. The Provider's liability is in every case limited to the amount actually paid by the User for the licence.
5.5. The Software requires a computer with a graphics card supporting OpenGL. The Provider is not liable for malfunctions caused by unsuitable hardware or third-party drivers.
6.1. All intellectual property rights in the Software, its source code, algorithms, design and documentation belong exclusively to the Provider.
6.2. 3D scans, designs, cutting patterns and artwork that the User imports into or creates in the Software remain the User's intellectual property. The Provider claims no rights to them.
6.3. The Software includes third-party components distributed under their own licences; a list of them forms part of the documentation.
7.1. The Provider is entitled to issue updates of the Software in order to fix defects and improve functionality.
7.2. Technical support is provided on business days at podpora@draftex.sk to the extent corresponding to the purchased licence.
8.1. The User may stop using the Software at any time by uninstalling it.
8.2. The Provider is entitled to suspend or revoke the licence in the event of a material breach of these Terms (in particular attempts to circumvent the licence protection, sharing of the licence key or failure to pay an invoice). The User will be informed of a revocation by e-mail.
8.3. Upon revocation the right to use the Software ceases and the User is obliged to uninstall it.
9.1. The Provider processes the data referred to in clause 3.2 as controller on the legal basis of performance of the contract and of its legitimate interest in protecting the licence, for the duration of the licence and a reasonable period thereafter.
9.2. Details are set out in the Provider's Privacy Policy prepared in accordance with Regulation (EU) 2016/679 (GDPR). The User has the right of access to the data, to its rectification and erasure; requests are to be sent to info@draftex.sk.
10.1. These Terms and all legal relationships arising from them are governed by the law of the Slovak Republic.
10.2. The Provider reserves the right to amend these Terms. The User will be informed of any amendment by e-mail or directly in the Software; continued use of the Software after new Terms take effect is deemed acceptance thereof.
10.3. If any provision of these Terms proves to be invalid, the remaining provisions remain in force.
10.4. These Terms take effect on 23 August 2026.